{"id":4227,"date":"2021-09-15T13:56:14","date_gmt":"2021-09-15T11:56:14","guid":{"rendered":"https:\/\/discover-culture.com\/?page_id=4227"},"modified":"2021-09-20T15:45:34","modified_gmt":"2021-09-20T13:45:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/discover-culture.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section id='lightpress__section--block_6141df3d18b0d' class='lightpress__section lightpress__section--content'><div class=\"content__grid content__grid\">\n    <div class=\"content__box content__box--one-hundred\">\n                                                        <h2>FAQ &#8211; H\u00e4ufige Fragen<\/h2>\n\n                                        <\/div>\n    <\/div><\/section>\n\n<section id='lightpress__section--block_6141de7318aef' class='lightpress__section lightpress__section--akkordion'><section id=\"services\" class=\"services\">\n    <div class=\"handorgel\">\n                    <h3 class=\"handorgel__header\">\n                <button class=\"handorgel__header__button\">\n                    Wie kann ich einen Gutscheincode\/Rabatt-Code einl\u00f6sen?\n                    <i class=\"fal fa-chevron-down handorgel__header__icon\"><\/i>\n                <\/button>\n            <\/h3>\n            <div class=\"handorgel__content\" data-open>\n                <div class=\"handorgel__content__inner\">\n                    <div class=\"handorgel__content__text\">\n                        <p>F\u00fcge das gew\u00fcnschte Produkt in den Warenkorb und klicke auf &#8222;Zur Kassa&#8220;. Falls du nicht angemeldet bist musst du dich hier entweder mit deinen bereits erstellten Zugangsdaten einloggen oder ein neues Konto er\u00f6ffnen. Danach kannst du im Feld &#8222;Gutscheincode&#8220; deinen Code eingeben und dein Rabatt\/deine Gutschrift wird angewandt. <\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <h3 class=\"handorgel__header\">\n                <button class=\"handorgel__header__button\">\n                    Wie oft kann ich mein gekauftes Produkt ansehen?\n                    <i class=\"fal fa-chevron-down handorgel__header__icon\"><\/i>\n                <\/button>\n            <\/h3>\n            <div class=\"handorgel__content\" >\n                <div class=\"handorgel__content__inner\">\n                    <div class=\"handorgel__content__text\">\n                        <p>Jedes gekaufte Produkt kann unlimitiert oft angesehen werden. Bei Digitalen Touren gibt es keine zeitliche Einschr\u00e4nkung des Besuchs. Livestreams und Kulturvideos k\u00f6nnen nach der Erstausstrahlung im Archiv unlimitiert eingesehen werden. <\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <h3 class=\"handorgel__header\">\n                <button class=\"handorgel__header__button\">\n                    Welche Zahlungsmethoden werden angeboten?\n                    <i class=\"fal fa-chevron-down handorgel__header__icon\"><\/i>\n                <\/button>\n            <\/h3>\n            <div class=\"handorgel__content\" >\n                <div class=\"handorgel__content__inner\">\n                    <div class=\"handorgel__content__text\">\n                        <p>Zurzeit kann mit folgenden Zahlungsmitteln gezahlt werden: Kreditkarte (VISA, MasterCard, American Express) und PayPal. <\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <h3 class=\"handorgel__header\">\n                <button class=\"handorgel__header__button\">\n                    Wie kann ich meine gekauften Produkte sehen?\n                    <i class=\"fal fa-chevron-down handorgel__header__icon\"><\/i>\n                <\/button>\n            <\/h3>\n            <div class=\"handorgel__content\" >\n                <div class=\"handorgel__content__inner\">\n                    <div class=\"handorgel__content__text\">\n                        <p><a href=\"https:\/\/discover-culture.com\/account\/\">Hier<\/a> findest du eine \u00dcbersicht deiner Bestellungen. Durch Klick auf &#8222;Jetzt ansehen&#8220; kannst du dir die jeweilige Tour ansehen.<\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <h3 class=\"handorgel__header\">\n                <button class=\"handorgel__header__button\">\n                    Wie kann ich einen Account erstellen?\n                    <i class=\"fal fa-chevron-down handorgel__header__icon\"><\/i>\n                <\/button>\n            <\/h3>\n            <div class=\"handorgel__content\" >\n                <div class=\"handorgel__content__inner\">\n                    <div class=\"handorgel__content__text\">\n                        <p>F\u00fcge dein gew\u00fcnschtes Produkt in den Warenkorb und klicke auf &#8222;Zur Kasse&#8220;. Klicke auf der n\u00e4chsten Seite auf &#8222;Zur Registrierung&#8220;. F\u00fclle das Formular zur Anmeldung aus und lege dein Passwort fest. Durch Klick auf &#8222;Registrieren&#8220; wird dein Benutzerkonto erstellt. Mit der angegebenen E-Mail Adresse und Passwort kannst du dich nun zuk\u00fcnftig einloggen. <\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <h3 class=\"handorgel__header\">\n                <button class=\"handorgel__header__button\">\n                    Warum kann ich manche Produkte nicht kaufen?\n                    <i class=\"fal fa-chevron-down handorgel__header__icon\"><\/i>\n                <\/button>\n            <\/h3>\n            <div class=\"handorgel__content\" >\n                <div class=\"handorgel__content__inner\">\n                    <div class=\"handorgel__content__text\">\n                        <p>Manche Produkte sind in bestimmten L\u00e4ndern nicht zum Verkauf da wir in diesem Land nicht das Recht haben, das Produkt zu vertreiben. Wir arbeiten laufend daran, unsere Kulturprodukte in so vielen L\u00e4ndern wie m\u00f6glich anzubieten und bitten um deine Geduld. <\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n                    <h3 class=\"handorgel__header\">\n                <button class=\"handorgel__header__button\">\n                    Ich habe mein Passwort vergessen &#8211; was jetzt?\n                    <i class=\"fal fa-chevron-down handorgel__header__icon\"><\/i>\n                <\/button>\n            <\/h3>\n            <div class=\"handorgel__content\" >\n                <div class=\"handorgel__content__inner\">\n                    <div class=\"handorgel__content__text\">\n                        <p>Unter diesem Link kannst du dein Passwort einfach selbst zur\u00fccksetzen: <a href=\"https:\/\/discover-culture.com\/de\/account\/passwort-vergessen\/\">Passwort zur\u00fccksetzen<\/a><\/p>\n\n                    <\/div>\n                <\/div>\n            <\/div>\n            <\/div>\n<\/section>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":19,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"3844,3841,3849,3848,3845","_relevanssi_noindex_reason":"","footnotes":""},"class_list":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.7.1 (Yoast SEO v26.8) - 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